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Tools

Read CBI Reports

Featured Tools

  • What Have We Learned About Climate Change Adaptation?
    Ona Ferguson, Todd Schenk

    How can communities manage the risks associated with climate change and adapt appropriately? Here are our recommendations based on what we know so far.

  • Corporate and Community Engagement in the Niger Delta: Lessons Learned from Chevron Nigeria Limited’s GMOU Process
    Merrick Hoben, David Plumb

    This case study seeks to draw lessons from a large-scale and ongoing community engagement process involving Chevron Nigeria Ltd. (CNL) and hundreds of communities impacted by its onshore operations in the Niger Delta.

  • The Art of Negotiation: A Mutual Gains Approach

    CBI has partnered with CorpU to offer three groundbreaking virtual training courses to help you improve your negotiation skills and maximize the potential for consistently desirable outcomes. The Art of Negotiation: A Mutual Gains Approach is the first in this three-course series.

  • Facilitating Wind Energy Siting

    Across the United States, government decision-makers need to work effectively with stake­holders to resolve wind energy policies and siting frameworks. This three-day workshop focuses on developing the capacity to collaborate effectively on wind development policy, facility siting, and related is­sues including visual impacts, noise, credible data, local benefits, and more.

  • Role-Play Simulation: World Trade Center Redevelopment Negotiation

    A six-person mediated negotiation involving representatives of the city, state, developer, insurer, and victims' families regarding the redevelopment of the World Trade Center site following the Sept. 11, 2001 terrorist attacks. This exercise highlights the special difficulties of multiparty negotiation in the public arena, including the use of mediation in situations when emotionally charged issues are in play.

  • Mid-Stream Lessons on Facilitating Collaborative Learning Groups
    Ona Ferguson

    There are many challenges that arise when working collaboratively with large groups on complex subjects over several years. Ona Ferguson shares some thoughts on a few of the common challenges, how CBI deals with them, and what we have learned in the process.

Best Practice Lessons

  • Knowing When Not to Push for Broad Stakeholder Consensus: The Alaskan Way Viaduct Story
  • Facilitating Technical Workshops: 5 Steps to ‘Getting It Right’
  • Building to Win: A Practitioner-Author’s Reflections
  • Role-Play Simulations and Managing Climate Change Risks
  • Corporate and Community Engagement in the Niger Delta: Lessons Learned from Chevron Nigeria Limited’s GMOU Process
  • What Have We Learned About Climate Change Adaptation?
  • Mid-Stream Lessons on Facilitating Collaborative Learning Groups
  • Collaborative Scenario Planning: A Tool for Decision Makers Managing Climate Change Risks and Uncertainty

All Best Practice Lessons

Courses

  • Dealing with an Angry Public
  • The Art of Negotiation: A Mutual Gains Approach
  • Facilitating Wind Energy Siting
  • Resolving Land Use Disputes
  • Advanced Land Use Dispute Resolution
  • Local Communities Adapting to Climate Change: Managing Risk in Decision Making

All Courses

ROLE PLAY SIMULATIONS

CBI's role-play exercises allow participants to assume stakeholder and third-party roles, engage in negotiations that mirror real life situations, and 'try out' key tools and strategies.

WORKABLE PEACE

CBI’s innovative secondary school curriculum, Workable Peace, integrates study of intergroup conflict and crucial civic and social skills into social studies and humanities classes.

CBI pioneered the development of stakeholder assessments, negotiation audits, and other best practices in the field. These best practice lessons, courses, role-play simulations, and quizzes are designed to help clients, practitioners, and stakeholders enhance negotiation and consensus building capabilities.

  • Watch & Listen
    Video

    Collaborating with Tough Customers: CBI Training Video


    This is an excerpt from "Preparing for Battle", a proprietary training video produced by CBI for Procter & Gamble.

    Collaborating with Tough Customers: CBI Training Video
  • Watch & Listen
    Video

    Dealing with an Angry Public Teflex Role-Play


    CBI Founder/Chief Knowledge Officer and Ford Professor of Urban and Environmental Planning at MIT, Lawrence Susskind, uses a role-play simulation at an executive education seminar on dealing with an angry public. This segment is part of the Program on Negotiation's "Negotiation Pedagogy Video Series, Part Two."

    Dealing with an Angry Public Teflex Role-Play
  • Watch & Listen
    Video

    Workable Peace Teacher's Guide: Preview (1 of 8)


    This is the Teacher's Guide Preview to Workable Peace — CBI's innovative secondary school curriculum, teaching, and learning project that integrates the study of intergroup conflict and the development of crucial civic and social skills into social studies and humanities classes.

    View the complete Teacher's Guide to Workable Peace (in 8 parts).

    Workable Peace Teacher's Guide: Preview (1 of 8)
  • Watch & Listen
    Podcast

    Negotiation Training and Organizational Capacity: Hal Movius


    Hal Movius, discusses why building individual negotiation skills can fail to produce organizational results. Dr. Movius, co-author of "Built to Win: Creating a World-Class Negotiation Organization", explains how business leaders focus too much on building general negotiation skills, and not enough on assessing and changing organizational constraints — the way that roles, processes, and incentives are structured.

    Negotiation Training and Organizational Capacity: Hal...
  • Watch & Listen
    Podcast

    Energy NIMBYism: Larry Susskind on NHPR


    Lawrence Susskind, CBI Founder/Chief Knowledge Officer and MIT Professor, is featured on New Hampshire Public Radio's "The Exchange", addressing the issue of NIMBYism (Not in My Backyard) — those who oppose local siting of renewable energy projects because of the actual or perceived losses to themselves and their community, regardless of potential benefits. Susskind recommends that energy planners and developers inform the public about projects before decisions about siting are made and give all stakeholders a chance to participate in the decision making process.

    Energy NIMBYism: Larry Susskind on NHPR
  • Watch & Listen
    Video

    The Linder Negotiation: CBI Training Video


    A video excerpt from "The Linder Negotiation", a proprietary training video produced by CBI for Procter & Gamble.

    The Linder Negotiation: CBI Training Video
  • Watch & Listen
    Video

    Maryland Coastsmart Negotiation Role-Play


    In April 2009, more than 170 mayors, county commissions, environmentalists, business leaders and Maryland state officials came together in Annapolis for "Winning Support for Addressing Climate Change". An interactive summit about community-level responses to climate risks such as sea-level rise and storm surge that threaten the state’s coast, its centerpiece was an innovative negotiation role-play, facilitated by CBI, that demonstrated the key challenges and policy options coastal communities face.

    Maryland Coastsmart Negotiation Role-Play
  • Watch & Listen
    Podcast

    Stories from the Borderlands


    Winner of a 2010 "Innovation in Technology and Environmental Conflict Resolution (ECR) Award" from the U.S. Institute for Environmental Conflict Resolution.

    "Stories from the Borderlands" was developed as part of CBI's Village Innovation Pilot, funded by the Orton Foundation with the Nature Conservancy. The Pilot project engaged two rural Connecticut-Rhode Island border towns in creating and implementing a vision for their future through exercises that included the unique power of audio storytelling. Long-time residents share stories and feelings about their community, and these are woven into NPR “StoryCorps” style pieces, two of which were broadcast on local radio stations.

    Stories from the Borderlands
  • Watch & Listen
    Podcast

    Breaking Robert's Rules of Order: Lawrence Susskind


    CBI Founder/Chief Knowledge Officer and MIT Professor Lawrence Susskind introduces his book, "Breaking Robert's Rules." He summarizes the problems with Robert's Rules of Order; why an alternative — the Consensus Building Approach — is more effective and enjoyable; and how groups can transition to this more natural process of group problem solving and decision making.

    Breaking Robert's Rules of Order: Lawrence Susskind
  • Watch & Listen
    Video

    U.S.-Muslim Engagement Project (1 of 2)


    A collaboration between the Consensus Building Institute and Search for Common Ground, the U.S. Muslim Engagement Initiative has crafted a multi-faceted strategy to enhance U.S. and international security and improve U.S.-Muslim relations. This is Part 1 of a 2-part "Link TV" documentary on the creation of the U.S.-Muslim Engagement Initiative.

    Learn more about the U.S.-Muslim Engagement Initiative.

    U.S.-Muslim Engagement Project (1 of 2)
  • Watch & Listen
    Video

    U.S.-Muslim Engagement Project (2 of 2)


    The U.S. Muslim Engagement Initiative has crafted a multi-faceted strategy to enhance U.S. and international security and improve U.S.-Muslim relations. The Initiative will disseminate this new broad-based strategy, in order to shift American public opinion, impact government policies, and stimulate effective public and private action. This is Part 2 of a 2-part "Link TV" documentary on the creation of the U.S.-Muslim Engagement Initiative. 

    Learn more about the U.S.-Muslim Engagement Initiative.

    U.S.-Muslim Engagement Project (2 of 2)

CBI Quizzes

  • Negotiation Saavy Quiz

  • Built to Win Negotiation Quiz

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