Our thanks for your support in the management of this senior-level planning and dialogue exercise. You did not act merely as a consultant, but from day one you mutated into one of us. I was personally impressed by your spirit of organization and method, and by your keen familiarity with what we do.
CBI facilitates high-stakes collaboration and builds negotiation skills for leaders and organizations around the world. Whether we are working with a Fortune 25 company or a rural community group, our expert facilitators, trainers and advisors ensure that decisions are smarter, outcomes are better and results are sustainable.
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Case StudiesMediating redevelopment in Albuquerque. Addressing climate change risks in Ghana. Facilitating agreement on strategic priorities for the UN Development Group. CBI's Mutual Gain's Approach illustrates how skilled negotiation, collaboration, and decision-making help clients successfully navigate even the most complex challenges. |
Clients & ConvenersCBI has established a global presence working with leaders and organizations to improve negotiation, consensus building, and collaboration capabilities and results. Our goal is always the same: to help clients and conveners achieve higher value agreements and better results, while preserving key relationships. |
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Watch & ListenVideo

The Linder Negotiation: CBI Training Video

A video excerpt from "The Linder Negotiation", a proprietary training video produced by CBI for Procter & Gamble.
The Linder Negotiation: CBI Training Video -
Watch & ListenPodcast

Stories from the Borderlands

Winner of a 2010 "Innovation in Technology and Environmental Conflict Resolution (ECR) Award" from the U.S. Institute for Environmental Conflict Resolution.
"Stories from the Borderlands" was developed as part of CBI's Village Innovation Pilot, funded by the Orton Foundation with the Nature Conservancy. The Pilot project engaged two rural Connecticut-Rhode Island border towns in creating and implementing a vision for their future through exercises that included the unique power of audio storytelling. Long-time residents share stories and feelings about their community, and these are woven into NPR “StoryCorps” style pieces, two of which were broadcast on local radio stations.
Stories from the Borderlands -
Watch & ListenVideo

Guidelines for Using Mediation in CSR: CBI and the OECD

CBI Founder/Chief Knowledge Officer and MIT Professor, Lawrence Susskind, discusses CBI's work with the Organisation for Economic Co-operation and Development (OECD) on introducing mediation as a method for implementing corporate social responsibility guidelines for multinationals.
Learn more about this project and download the complete NCP Mediation Manual here.
Guidelines for Using Mediation in CSR: CBI and the OECD -
Watch & ListenPodcast

Disgraced Public Figures: Patrick Field on MPR

CBI Managing Director, Patrick Field, appears on Minnesota Public Radio's "How Disgraced Public Figures Can Find Redemption", to discuss how public figures can best rebuild a reputation in tatters. Field, co-author of Dealing with an Angry Public, details the five critical steps necessary for making an effective public apology.
Disgraced Public Figures: Patrick Field on MPR -
Watch & ListenVideo

U.S.-Muslim Engagement Project (1 of 2)

A collaboration between the Consensus Building Institute and Search for Common Ground, the U.S. Muslim Engagement Initiative has crafted a multi-faceted strategy to enhance U.S. and international security and improve U.S.-Muslim relations. This is Part 1 of a 2-part "Link TV" documentary on the creation of the U.S.-Muslim Engagement Initiative.
U.S.-Muslim Engagement Project (1 of 2) -
Watch & ListenVideo

Collaborating with Tough Customers: CBI Training Video

This is an excerpt from "Preparing for Battle", a proprietary training video produced by CBI for Procter & Gamble.
Collaborating with Tough Customers: CBI Training Video -
Watch & ListenPodcast

Resolving Land Use Disputes

Senior CBI staff offer techniques and strategies for resolving the land use dispute challenges described by the attendees of "Resolving Land Use Disputes", a course presented by CBI and the Lincoln Institute of Land Policy. (November 2008)
Resolving Land Use Disputes -
Watch & ListenPodcast

Energy NIMBYism: Larry Susskind on NHPR

Lawrence Susskind, CBI Founder/Chief Knowledge Officer and MIT Professor, is featured on New Hampshire Public Radio's "The Exchange", addressing the issue of NIMBYism (Not in My Backyard) — those who oppose local siting of renewable energy projects because of the actual or perceived losses to themselves and their community, regardless of potential benefits. Susskind recommends that energy planners and developers inform the public about projects before decisions about siting are made and give all stakeholders a chance to participate in the decision making process.
Energy NIMBYism: Larry Susskind on NHPR
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Abdoulaye Mar DieyeChief of StaffUnited Nations Development Programme
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CBI brings a rigorous and robust academic framework to negotiation theory and practice, but with highly practical application – combining negotiation teaching with challenging the capacity of organisations to negotiate effectively -- an often uncomfortable challenge, but necessary for sustainable results.
Tom KinnairdHead of Commercial & Procurement ServicesWPP Ltd. -
CBI has been a game-changer for our issues. CBI has helped us confront conflict within our stakeholder community and forge agreements that move everyone forward toward their interests. They helped us unlock the natural abundance that can emerge when we all move past ‘positions’.
Bill LongDirector, Center for Radon and Air ToxicsU.S. Environmental Protection Agency -
Congratulations on a very successful planning retreat... Your facilitation was creative, flexible, and focused on results. Fair to say you have a very enthusiastic, fan club at Oxfam America!
Judy BealsOutreach & Organizing DirectorOxfam America -
I wanted to thank you for the brilliant training session you provided, which we thoroughly enjoyed and found very valuable. The way that the training was structured gave a great balance of theory and practice, where we were able to put our new skills into practice in a safe environment and also enhance the teamwork between colleagues.
Gemma PayneCountry Brand LeadPfizer Inc. -
Few things in life are certain – CBI has been a top-notch partner/consultant every time.
Andrea FreemanDoyle Programs DirectorThe Trustees of Reservations -
CBI has the best group of facilitators I have ever met. Professional, committed, reliable and fun.
Jill SchwartzCommunications Vice-PresidentWorld Wildlife Fund US -
Thank you for leading and delivering your terrific Negotiations Workshop. We all thought it was very successful and received very positive feedback from our country participants… the case study examples were spot on and the exercises great!
Paulien MeijerExec. Director HTA & Innovative Access StrategyMerck & Co., Inc. -
Thank you. You accomplished what we all set out to do. You got input, reported out to them their concerns in a way that was clear, and helped us to understand how we could evolve 'next steps'.
Linda Brion-Meisels, Ph.D.Professor of Psychology and EducationLesley University -
The training that CBI delivers is first class; collaborating with the CBI team to apply negotiation theory to real life commercial issues within our industry really added value and brought the training to life.
Joseph ColliverFinance Manager, TNSFinance - Global Commercial Team -
There were so many positive comments about how the meeting was run and the effectiveness of the questions and the breakouts in general. Thank you SO MUCH for lending us your expertise and guidance. By the time we came up with our top three priorities we felt such a closely knit group with all or our priorities lining up so neatly! Magic!
Stephanie Marlin-CurielCo-ChairArlington, MA Cultural Council -
CBI's ability to identify potential for agreement and seek opportunities for broader understanding… will enable us to [respond to] long-simmering conflicts among user groups. We recommend them without hesitation.
Nancy B. SchlacterAssistant to the City ManagerCity Of Cambridge, MA -
We partnered with CBI to deliver advanced mediation training given their excellent reputation, capabilities, and sensitivity to training in complex cultural and socio-economic contexts. This partnership has been immensely productive.
Toon De BruynSenior Program OfficerRECOFTC – The Center for People and Forests -
CBI worked with us as a partner, not adviser. Projects related to community education [were] more effective when CBI services were incorporated in our actions.
Jalal Ghaemghami, Ph.D.Principal Health Inspector/ToxicologistBoston Public Health Commission (Environmental Health Office) -
[CBI provided] a highly professional neutral facilitator throughout the planning process and was able to bring the small planning group to a new level of trust. That trust… fostered a highly productive dialogue throughout the day.
Kristin MarcellHudson River Estuary Program, Special Project CoordinatorNYS DEC in cooperation with Cornell University