Collaborative Design of the Santa Fe Summit Development
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Clients:

The Issue
In 1991, Summit Properties began to build infrastructure to support new
residential development, the Santa Fe Summit Project. Residents of Hyde
Parks Estates, a private community outside of downtown Santa Fe, were
surprised by new water supply lines, were anxious about what such
development could mean for their community, and acted to both stall the
process and get involved.
History
Hyde Park Road lies seven
miles northeast of downtown Santa Fe, traversing parts of the Santa Fe
National Forest and Hyde Memorial Park. One private section of this
National Scenic Byway is Hyde Park Estates, a private community of
about 60 families. During the spring of 1991, residents of Hyde Park
Estates noticed the construction of a massive water tank and the
installation of large-scale water supply lines just south of their
subdivision. Concern grew among local residents, as it became clear
that such infrastructure foretold of the importation of city water,
likely indicating the construction of a large number of homes.
The Process
Community leaders quickly
organized a meeting for the residents of Hyde Park Estates. During this
meeting, it was decided that the most prudent course of action would be
to initiate delaying tactics against what they had discovered was
called the Santa Fe Summit Project until they were able to obtain more
information. They subsequently filed a lawsuit challenging the city’s
authority to extend its infrastructure into the county. Although
extension of the city’s water supply was upheld in court, the resulting
legal proceedings delayed the work being done by the developer (Summit
Properties), and caused it to lose thousands of dollars. Realizing that
repeated use of such tactics could make completion of the project a
financial impossibility, the owners of Summit Properties became
responsive to the initiation of a collaborative planning process.
To
promote resolution of the controversy surrounding Summit Properties’
project, representatives of Hyde Park Estates, a business called 10,000
Waves, and a local condominium association, petitioned the
Extraterritorial Zoning Authority (EZA) to create the Hyde Park
Planning Group, which would also include representatives of Summit
Properties and any other interested landowners along Hyde Park Road. In
addition to finding a solution for the current problem, this group was
charged with drafting a comprehensive planning document for the
remaining developable land between the Santa Fe City line and the Santa
Fe National Forest.
Meanwhile, Hyde Park Estates decided to
employ their own planning consultant, Professor Ric Richardson, Chair
of the Community and Regional Planning Program in the School of
Architecture and Planning at the University of New Mexico, and a member
of the Harvard Negotiation Project. Although working directly for the
residents of Hyde Park Estates, Professor Richardson began playing a
role in the work being done by the Hyde Park Planning Group. At his
suggestion, the Planning Group formed five task forces to gather
information on various issues. Using this information, the Planning
Group established a set of issues on which future negotiations would be
based.
In response to Summit Properties’ initial plan,
representatives of the Planning Group began working with the
developer’s representatives to design an alternative proposal. However,
towards the end of 1992, negotiations between the two parties broke
down due to the filing of development plans by Summit Properties that
were entirely different from the plans previously agreed upon.
Results
During his time as a consultant
for Hyde Park Estates, Professor Richardson had developed a strong
relationship with Summit Properties’ representatives to the Hyde Park
Planning Group. Utilizing this relationship as a foundation for trust,
plus the long-term commitment of many local residents. Professor
Richardson helped facilitate the re-establishment of negotiations among
the stakeholders. The participants worked hard to improve inter-party
communication and to design a final agreement that would take both
sides’ interests into account.
At
the Planning Group meeting held during late March 1993, a formal
agreement articulating the details of the settlement was drawn up and
signed by all of the stakeholders.
Overall, those involved in
the negotiation remain pleased with its results. Even the owners of
Summit Properties acknowledge that the process compelled them to design
a better development. Most importantly, the planning process resulted
in the formulation of a comprehensive neighborhood plan, the first such
plan ever adopted by the Santa Fe County Commission.
Major Lessons
(1) Mediator Expertise:
The Santa Fe Summit dispute is unique in that the mediator’s initial
contact with the project was as negotiator for one of the stakeholders.
However, his ability to satisfy other participants’ questions regarding
his expertise and commitment to a fair process enabled him to fulfill
the role of a neutral third party once the negotiation had reached an
impasse. It was through focusing the conversation on underlying
interests (i.e. traffic, the view shed, noise, etc.), rather than
broader issues such as “density”, the consideration of other mutually
acceptable solutions occurred.
(2)
Stakeholder Participation: It was the efforts of local residents that
truly drove the process. As a result of their investment of significant
amounts of time and money, Summit Properties was forced to take the
residents’ concerns seriously. At the same time, local residents and
businesses realized that they needed to come to some sort of compromise
with Summit Properties - they could not just say no. Thus, a situation
was created in which all of the parties were willing to negotiate in
good faith and make efforts to accommodate other stakeholders’
interests.
(3) Governmental Support: One representative of Hyde
Park Estates stated that, “identifying interests early on was a great
thing to do. We also benefited from a local government that wanted the
input of community members.” By having the support of the local
government, parties were empowered to give input on the future of an
area that was important to them.
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