Business Negotiations

Successful businesses must achieve superior results in both internal and external negotiations, especially when long-term relationships matter. In diverse issues ranging from supply chain management with razor-thin margins to technology implementation in unsteady markets, CBI helps businesses reach better, more durable agreements by helping leaders design and manage negotiation and dispute resolution processes.

Our approach is based on decades of research at the Program on Negotiation at Harvard Law School, and on years of experience applying and tailoring the Mutual Gains Approach to real-world challenges, including negotiations worth hundreds of millions of dollars.

Sometimes we work with a single organization to improve its negotiation efforts, often through coaching and training. Other times we act as a trusted neutral party to help multiple constituents work through their disagreements, regularly involving confidential conversations with both sides, leading to joint training and mediation. Our experience as mediators enables us to unlock value in complex disputes.

Our clients include Fortune 100 companies in banking, health care, computer technology, the food industry, energy suppliers, education, publishing, and advertising, among many other fields.

 

For more information about CBI services and areas of expertise, please contact us online or call (617) 492-1414.