After the tragic shooting of Rep. Gabrielle Giffords and others in Tucson, leading figures in both politics and media worried aloud that we are losing our ability to respectfully debate. They argued, from various standpoints, that public discourse has devolved over the last two decades, toward simplistic and divisive characterizations of parties, ideas, and issues.
As Warren Bennis has argued, there may be nothing more important to good leadership than making good decisions, but even experienced negotiators are prone to powerful tendencies that hinder their ability to negotiate better deals.
What is organizational capacity? Business journal McKinsey Quarterly defines it as "anything an organization does well that drives meaningful business results." Find out how leaders can implement cost-effective change programs that target both individual competencies and organizational capabilities.
What is the best way to learn to negotiate? What is the best way to learn any complex new set of behaviors? Observing effective negotiators in action — via professional video footage — can be an important learning method.
When I ask audiences what consensus building means, the most common response is that it involves discussion or debate that leads to some minimal agreement or watered-down compromise. But that’s a far cry from the creative and collaborative efforts and outcomes that I see in our work.
Six things an organization can do to rise to the level of ‘world-class’ competence in negotiation.