About CBI: Mission

Our thanks for your support in the management of this senior-level planning and dialogue exercise. You did not act merely as a consultant, but from day one you mutated into one of us. I was personally impressed by your spirit of organization and method, and by your keen familiarity with what we do.

CBI has been a game-changer for our issues. CBI has helped us confront conflict within our stakeholder community and forge agreements that move everyone forward toward their interests. They helped us unlock the natural abundance that can emerge when we all move past ‘positions’.

CBI brings a rigorous and robust academic framework to negotiation theory and practice, but with highly practical application – combining negotiation teaching with challenging the capacity of organisations to negotiate effectively -- an often uncomfortable challenge, but necessary for sustainable results.

CBI has the best group of facilitators I have ever met. Professional, committed, reliable and fun.

I wanted to thank you for the brilliant training session you provided, which we thoroughly enjoyed and found very valuable. The way that the training was structured gave a great balance of theory and practice, where we were able to put our new skills into practice in a safe environment and also enhance the teamwork between colleagues.

The training that CBI delivers is first class; collaborating with the CBI team to apply negotiation theory to real life commercial issues within our industry really added value and brought the training to life.

Thank you. You accomplished what we all set out to do. You got input, reported out to them their concerns in a way that was clear, and helped us to understand how we could evolve 'next steps'.

CBI's ability to identify potential for agreement and seek opportunities for broader understanding… will enable us to [respond to] long-simmering conflicts among user groups. We recommend them without hesitation.

The moderators from CBI  were brilliant in their use of exercises, facilitation and simulations.

CBI worked with us as a partner, not adviser. Projects related to community education [were] more effective when CBI services were incorporated in our actions.

Thank you for leading and delivering your terrific Negotiations Workshop. We all thought it was very successful and received very positive feedback from our country participants… the case study examples were spot on and the exercises great!

We partnered with CBI to deliver advanced mediation training given their excellent reputation, capabilities, and sensitivity to training in complex cultural and socio-economic contexts. This partnership has been immensely productive.

Few things in life are certain – CBI has been a top-notch partner/consultant every time.

[CBI provided] a highly professional neutral facilitator throughout the planning process and was able to bring the small planning group to a new level of trust. That trust… fostered a highly productive dialogue throughout the day.

There were so many positive comments about how the meeting was run and the effectiveness of the questions and the breakouts in general. Thank you SO MUCH for lending us your expertise and guidance. By the time we came up with our top three priorities we felt such a closely knit group with all or our priorities lining up so neatly! Magic!

Congratulations on a very successful planning retreat... Your facilitation was creative, flexible, and focused on results. Fair to say you have a very enthusiastic, fan club at Oxfam America!

The team was very enthusiastic about the session and I received one comment that it was the most useful training in this person's work history!